Hounslow Council issues heartfelt statement on the tragic murder of Joanne Sheen – London Borough of Hounslow

Hounslow Council has issued a formal statement following the murder of Joanne Sheen, offering condolences to her family and pledging to work closely with the police and local partners. The council saeid it would provide support to those affected, co‑operate fully with the ongoing investigation and review local safeguarding and community‑safety measures to reassure residents. Further updates on any council actions or support services are expected as the inquiry continues.

Hounslow Council offers condolences,pledges full cooperation with Metropolitan Police and promises transparent updates to residents

The London Borough of Hounslow extends its deepest condolences to the family and friends of Joanne Sheen and recognises the distress felt across our borough. Council officers are working closely with the Metropolitan Police to ensure all locally held evidence and resources are made available as the investigation progresses – from CCTV footage and premises records to welfare support for witnesses. Immediate actions include:

• Coordinated evidence-sharing with investigators
• deployment of community safety officers to the area
• Dedicated welfare support for the bereaved and impacted neighbours

transparency and clear dialog with residents are central to the council’s response; while respecting the needs of the police investigation, the council will publish timely updates and convene community briefings where appropriate. What residents can expect:

• Regular notices on the council website and official social channels
• Community drop‑in sessions with council and police representatives
• Data on any local safety measures or service changes

Those with information relevant to the case are urged to contact the Metropolitan Police instantly; council teams remain available to support households affected by this tragic event.

Council sets out immediate victim support package including emergency housing, funded counselling and dedicated caseworkers

The council has mobilised an immediate package of support for those affected, prioritising safety and stability while investigations continue. Residents will be offered emergency housing where needed, with temporary accommodation fast-tracked through the housing team; the council will also fund specialist mental health and bereavement services to ensure access to no‑cost counselling. to coordinate care and reduce trauma from navigating services, every impacted person will be assigned a dedicated caseworker who will act as a single point of contact and advocate. The core components of the package include:

• Immediate temporary accommodation and safety planning
• Funded specialist counselling and crisis support
• Dedicated caseworkers for ongoing guidance and referrals
• Access to hardship payments and practical assistance where appropriate

Support is being coordinated in partnership with the Metropolitan Police, NHS mental health services and local charities to ensure a joined-up response. The council emphasises that all assistance is provided with strict confidentiality and sensitivity to cultural and language needs; interpreters and specialist advocates are available on request. Residents seeking help are advised to contact the council’s victim support team via the council helpline or online portal for an urgent assessment-caseworkers will make proactive outreach to known next of kin and those identified by partner agencies, and the package will be reviewed regularly to adapt to survivors’ needs.

Council proposes policy reforms and concrete recommendations including improved multi agency data sharing, targeted community policing and safer street lighting

The council has drawn up a focused package of reforms to ensure information flows quickly between services and risks are identified earlier. Key measures include:

• real-time multi-agency data exchange platform to remove information silos
• A shared risk register available to safeguarding partners and frontline officers
• Mandatory information‑sharing protocols,accompanied by cross-agency training
• Joint case-review panels for repeat or escalating risk referrals

These steps are designed to speed decision-making,reduce duplication and ensure that social services,health providers and police act from a single,up-to-date picture of vulnerability.

Complementing data reforms, the council will pilot targeted policing and environmental interventions to improve public safety and community confidence. Operational measures will include hotspot patrols,increased visible neighbourhood policing,coordinated CCTV and a borough-wide lighting audit to accelerate upgrades to brighter,vandal-resistant LED lamps. To measure impact, the council will publish progress against concise performance indicators:

An independent review and regular community feedback sessions will accompany implementation to ensure reforms translate into safer streets and stronger prevention.

Council urges public to report concerns, details helplines and victim services and announces community liaison meetings and prevention campaigns

Hounslow Council is asking anyone with information or concerns connected to this incident to come forward so officers can act swiftly. If someone is in immediate danger call 999; for non‑emergencies contact the Metropolitan Police on 101 or submit information online via the met Police reporting pages. Those who prefer to stay anonymous can use Crimestoppers (0800 555 111). You can also alert local teams directly: Safer Neighbourhoods email [email protected] and the Council’s multi‑agency reporting form are available for concerns about behavior, locations or persistent issues. Please consider sharing any CCTV footage, dashcam or mobile phone video-details can be uploaded securely to police evidence portals.

The Council is providing immediate support for affected people and strengthening community engagement through a program of liaison meetings and prevention activity. Key support and services include:

• Victim Support (24/7) – emotional and practical help for anyone affected;
• Hounslow Victim Referral – local casework, advocacy and safety planning;
• Translation and specialist support – available on request for those needing language or accessibility help.

Ahead of a series of community liaison meetings – drop‑in sessions at Hounslow Civic Center and focused neighbourhood briefings with officers and local partners – the Council will roll out targeted prevention campaigns: school and youth outreach, public transport safety messaging, community watch promotion and increased visible patrols. To attend a meeting or request a community visit,contact [email protected] or call the Council switchboard; the Council encourages neighbours to come forward, ask questions and help shape local safety plans.

To Conclude

Hounslow Council said it will continue to work closely with the police and partner agencies as inquiries proceed, and urged anyone with information to come forward to the authorities. The council reiterated its sympathy for Joanne Sheen’s family and offered support to residents affected by the incident, pointing people to local support services and official updates on the council website.Further statements are expected as the investigation develops, and the council asked the community to remain calm while law enforcement carries out its work.